Digital Services

Claim Your Digital Advantage 

IT Project Spend Management

You want to democratise the project management overhead and delivery of IT projects across your supplier (and contractor) base.  Statement of Work (SOW) contracting frameworks hold the key. 

Legacy SOW platforms have an Achilles heel – an administrative burden that grows exponentially the more suppliers you manage.  Offline SOW contracts don’t manage milestones, escalations, risks, changes, communications, or payment reconciliation! 

This is how you use a modern AI-powered cloud contracting ecosystem to solve those problems and deliver IT projects on time and on budget with ease!

Spend AnalyticsPopular

You want to drive strategic procurement decisions with data and be directly involved in build or buy decision-making.  What’s holding you back is your data.  It’s siloed in your operational systems and misses many essential data connections that bind data sets together. 

It means you can’t answer the questions you have, let alone the new questions you haven’t thought of yet.   Furthermore, you know that to leverage AI tools to learn faster and project potential future opportunities, risks and bottlenecks, you need to fuel AI engines with data from across your procurement IT real estate.  This is how you fix the Data Problem that’s holding your team back

Hiring & Talent Experience Analytics

Data is scattered across your talent systems, which means you can’t optimise your spending, control costs and risks, anticipate budgeting shortfalls, or answer the strategic resourcing questions that directly impact your performance.

The solution is to decouple your data from the operational systems – ERP, Financials, HRMS, VMS, ATS, etc. – that prevent you from asking and answering the questions that matter.  This is how you do it.

Strategic Scorecard Insights

No organisation should have more than 20 strategic business objectives.  Arguably, even that many is too many!  You need measurable objectives to align organisational effort to outcomes, cut wastage on unnecessary tasks that can be outsourced, and install the positive operating behaviours that drive productivity, customer experience, and success.

 Agreeing and articulating those objectives is one thing; sourcing the data to manage your baseline and progress (with lead and lag indicators) is another!

This is the solution: a built-to-fit answer to driving your business success with actionable data insights. 

Customer Experience Analytics

Keeping customers happy allows you to maximise revenues from existing accounts and repeat your success year after year.  When managing your accounts (or channel partners), do you know enough about how happy they are, how contracts are performing, what your uplift opportunity is, and what activities you must prioritise to optimise results?

 The solution is to use data-driven actionable insights to articulate best practices and constantly seek to learn from them to improve.   Do away with spreadsheet jockeys ‘data-crunching’ reports for days on end, or stale Quarterly Business Reviews using PowerPoint! This is how you do that.  

digital services

AI Bot Ecosystem

Organisations that ignore their AI opportunity will find themselves in the slow lane.  But how do you engineer AI solutions into your systems architecture and processes to maximise your AI potential while minimising operational disruption and IT project overheads? 

Even after deploying AI bots, you will need a cloud ecosystem to manage their activities, track performance and suggest improvements.  This is how.

Keiretsu Co-Creation Network

Accelerate the use of co-ideation and co-creation in your business to gain a first-mover advantage by working with trusted technology and industry partners. Create and manage a creative network for co-creation using Master Service Agreements (MSAs) and Statement of Work (SOW) contracting to optimise project delivery and remove the administrative burden of adopting strategic procurement.  This is how.

Sales Channel Performance Management

Are you looking to right-size your sales channel or sales account management workforce?  Having a landscape view of channel partner performance across your region ‘in numbers’ and knowing what your sales leaders can do to prioritise the most important activities to drive results.  Our Sales Channel Performance Management system is the answer.  It harvests your data to create actionable insights that can be delivered by numbers and alerts to install the positive sales channel development growth habits your business needs while reducing the footprint of your channel sales organisation.

Books

Here you can find Ian’s books, guides and white papers. Enrich your business knowledge, gain insight into business growth and change management.

The Data Problem

e transform the business intelligence industry and what it means for your business.